Roswheel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Roswheel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 April 2019.
WHAT WE COLLECT
We may collect the following information:
- name and job title
- contact information including email address
- the products you purchase
- your billing and delivery information
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We will never share your data with any third party except for to fulfil your order (for example, our delivery companies). We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To deliver your orders.
- To send you service information relating to your orders.
- At your request, to let you know when an item is back in stock.
- To send you marketing emails (only if you've opted-in).
- For fraud prevention.
- To provide you with customer service and support, we may use the information to improve our products and services.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
LINKS TO OTHER WEBSITES
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can tick to indicate that you want the information to be used by Roswheel to contact you for marketing purposes.
If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to us, emailing us, or clicking the unsubscribe button.
We will never share your data with any third party except for to fulfil your order (for example, our delivery companies).
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.