PRIVACY POLICY

This privacy policy sets out how Roswheel uses and protects any information that you give Roswheel when you use this website.

Roswheel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Roswheel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 April 2019.

WHAT WE COLLECT
We may collect the following information:

name and job title
contact information including email address
the products you purchase
your billing and delivery information
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER
We will never share your data with any third party except for to fulfil your order (for example, our delivery companies). We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To deliver your orders.
To send you service information relating to your orders.
At your request, to let you know when an item is back in stock.
To send you marketing emails (only if you've opted-in).
For fraud prevention.
To provide you with customer service and support, we may use the information to improve our products and services.

SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can tick to indicate that you want the information to be used by Roswheel to contact you for marketing purposes.

If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to us, emailing us, or clicking the unsubscribe button.

We will never share your data with any third party except for to fulfil your order (for example, our delivery companies).

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.